Managed Business Connectivity
Business Leased Lines and Managed Internet for UK Businesses
Fast, secure, fully managed broadband, fibre and leased lines, with enterprise security on every connection
Your internet is the foundation everything else runs on, so when it slows down or drops out, your whole business pays for it. We provide fully managed business connectivity for UK businesses, from managed broadband and full fibre right up to dedicated business leased lines, all with enterprise security built in. Whether you need a reliable connection for a small office or an uncontended leased line for a multi-site business that cannot afford a second of downtime, we size it to you. Every connection comes with proactive 24/7 monitoring, a Zyxel firewall protecting your business internet security, and a UK-based team that owns the problem end to end. It is enterprise-grade connectivity with uptime SLAs, without enterprise prices and without ever being fobbed off by your ISP.
- Leased lines 100Mbps to 10Gbps
- Uptime SLA 99.9%+ with service credits
- Enterprise security Zyxel firewall on every connection
- UK based support engineers who own the fault
Internet Problems Costing Your Business Money?
When your connection is slow, unreliable or unprotected, it quietly costs you in lost productivity, security risk and frustrated staff. Here is what consumer-grade business internet is really costing UK businesses.
Unreliable connections and dropouts
Every time your connection drops, work stops. Staff sit idle, calls fail, card payments time out and cloud apps freeze, and you are left rebooting the router and hoping it holds. On a shared, contended consumer line there is nothing actually guaranteeing your business stays online, so the outages keep coming and you keep paying for them in lost productivity.
Slow speeds killing productivity
Cloud apps crawl, video calls stutter and freeze, and large files take an age to send. When your whole team runs on Microsoft 365, video meetings and cloud systems, a slow or contended connection becomes a daily handbrake on everything they are trying to get done, and that lost time adds up across every person, every day.
Security vulnerabilities on consumer-grade connections
A standard business broadband line usually arrives with no real protection at all, leaving your network exposed at exactly the point attackers target first. Without a proper business-grade firewall watching your connection, threats walk straight in, and business internet security ends up being your problem to sort out, on top of everything else.
Useless support from your ISP
When something goes wrong, you are stuck in a queue for an offshore call centre that reads from a script, blames your equipment and never actually owns the problem. You lose hours chasing an update while your business sits offline, and nobody on the other end seems to care that you cannot work.
Hidden costs and long lock-in contracts
The headline price looks fine until the add-ons, line rental and mid-contract price hikes land, and by then you are tied in for years with no easy way out. It is almost impossible to budget with confidence when the cost only ever seems to go one way and the small print works against you.
No proactive management
With a standard connection, nobody is watching it but you. There is no monitoring in the background, so the first you hear of a problem is when staff start complaining that nothing is working. By the time you have noticed, reported it and waited on hold, the damage to your day is already done.
How Our Managed Internet Service Solves These Problems
Our fully managed connectivity fixes every one of those problems and turns your internet into something you never have to think about, all looked after by a UK-based team and protected by enterprise security as standard.
24/7 proactive monitoring
We watch your connection around the clock, so we spot and fix issues before they hit your business, often before you even notice. Instead of finding out you are down when staff complain, you have a team that is already on it, keeping your managed internet running quietly in the background the way it should.
Enterprise security included
Every connection ships with a Zyxel ZyWALL ATP next-generation firewall protecting your business internet security, at no extra cost. Where a standard line leaves your network exposed, we put enterprise-grade protection between your business and the internet as standard, so security is built in from day one rather than bolted on later.
UK-based expert support
When you need us, you reach real UK-based engineers who understand your setup and own the problem end to end. No offshore call centres, no scripts, no being fobbed off. Just people who pick up, take responsibility and stay with it until your connection is back and your business is working again.
Guaranteed performance SLAs
We back your connection with proper service level agreements, with uptime and fix-time guarantees rather than vague best-effort promises. On our business leased lines that means a 99.9%+ uptime SLA with service credits and 4-hour fix-times available, so the reliability is written into the contract, not just hoped for.
Flexible bandwidth options
Your connectivity scales with you. Start with managed broadband or full fibre and step up to a dedicated multi-gig leased line as your business grows, without ripping everything out and starting again. We size the bandwidth to what you actually need today and make it easy to flex as that changes.
Transparent, fair pricing
No hidden costs, no surprise mid-contract hikes and no small print working against you. We give you a clear quote up front for the connectivity you need, so you can budget with confidence. You can also bundle your phones and broadband with one provider and one bill, which keeps things simple and your costs predictable.
Connectivity Options for Every Business
From a dedicated leased line that simply never goes down to fully managed broadband for a smaller office, we will recommend and run the right connection for your business. Every option below comes with enterprise security and proactive monitoring as standard.
Leased Lines (dedicated and uncontended)
A business leased line is your own dedicated, uncontended connection, not shared with anyone else, so you get the same full speed at 9am on a Monday as you do at midnight. From 100Mbps to 10Gbps, with a 99.9%+ uptime SLA backed by service credits, static IPs, a 4-hour fix-time available and 24/7 priority support. This is the gold standard for business connectivity. Best for zero-downtime businesses, high data volumes, business-critical cloud apps and multi-site organisations that cannot afford to lose connection, with site-to-site VPN to join your locations together.
Managed Fibre (FTTP / full fibre)
High-speed business fibre over a full-fibre FTTP connection, symmetrical up to 1Gbps, so your uploads are as fast as your downloads, which matters when you are running cloud apps, backups and video calls all day. It is dedicated rather than shared, with quality-of-service prioritisation for VoIP and video so your calls stay crystal clear, plus enterprise security, 24/7 monitoring and rapid-response SLAs. Best for growing or multi-user offices and cloud-heavy, video-first businesses.
Managed Broadband
Fast, reliable, fully managed business broadband up to 900Mbps subject to availability, with the same enterprise protection as everything else we provide. It comes with a Zyxel firewall, 24/7 proactive monitoring, professional router configuration and UK-based support, so even a smaller office or home office gets properly looked-after, business-grade connectivity rather than a consumer line left to fend for itself. Best for small businesses, home offices and standard everyday needs.
Enterprise Security on Every Connection
Every connection we provide is protected by a Zyxel ZyWALL ATP next-generation firewall, included at no extra cost. That means deep packet inspection and application-aware filtering, cloud sandboxing, machine-learning threat detection, cloud threat intelligence, content filtering, VPN support and intrusion detection, all working to keep threats off your network. It is the kind of business internet security most providers charge extra for or leave you to sort out yourself, and we build it into every line as standard.
Standard Business Broadband vs Managed Connectivity
Plenty of businesses stick with a standard broadband line because switching feels like a hassle. In reality, managed connectivity is more reliable, properly secured and actually supported. Here is how the two compare.
| Standard ISP Broadband | HGC Managed Connectivity | |
|---|---|---|
| Support | Offshore call centre, no ownership of your fault | UK engineers who own the problem end to end |
| Security | None included, your problem to sort out | Zyxel ZyWALL ATP enterprise firewall, included |
| Monitoring | None, you find out you are down when staff complain | 24/7 proactive monitoring, often fixed before you notice |
| SLA | Best-effort, no real guarantee | Uptime and fix-time guarantees with service credits |
| Contention | Shared, contended line, slows at busy times | Dedicated options on fibre and business leased lines |
| Management | DIY, you report your own faults | Fully managed, we run it so you do not have to |
Business Leased Lines and Managed Internet FAQs
Straight answers to the questions UK businesses ask us most about leased lines, managed internet, bundling their phones and broadband, and getting properly supported connectivity.
What is managed internet, and how is it different from standard business broadband?
Standard business broadband is a connection an ISP sells you and then largely leaves you to it, usually with no security, no monitoring and an offshore call centre if anything goes wrong. Managed internet is the opposite: we provide the connection, build enterprise security into it with a Zyxel firewall, monitor it 24/7, and back it with proper service level agreements, all looked after by a UK-based team. In short, standard broadband is a line you have to manage yourself, while managed connectivity is a service we run for you, so it stays fast, secure and online without you having to think about it.
What is a business leased line, and who is it for?
A business leased line is a dedicated, uncontended internet connection that belongs to your business alone, rather than being shared with other users on the same line. Because it is dedicated, you get the same guaranteed speed at all times, symmetrical upload and download, static IPs and a proper uptime SLA with service credits if we ever fall short. Leased lines run from 100Mbps to 10Gbps, so they suit businesses that cannot afford downtime: high data volumes, business-critical cloud apps, larger teams and multi-site organisations. If your business genuinely stops when the internet stops, a leased line is the connection built for you.
What speeds can I expect?
It depends on which connection suits your business. Managed broadband reaches up to 900Mbps subject to availability, full-fibre FTTP gives you symmetrical speeds up to 1Gbps so your uploads match your downloads, and business leased lines scale from 100Mbps all the way to 10Gbps for the most demanding sites. As part of your free connectivity assessment we will check exactly what is available at your location and recommend the right speed and connection type for how your business actually works.
What areas do you cover?
We provide managed connectivity to businesses right across the UK. Wherever you are based, we can assess what broadband, full fibre and business leased line options are available at your site and arrange, install and manage the right one for you. We are based in Dorset and serve businesses nationwide, so you get a UK-based team looking after your connection wherever your offices are.
Can I bundle my business phones and broadband?
Yes, and it is one of the most popular things we do. You can bundle your phones and broadband together with one provider, one point of contact and one bill, which keeps things simple and your costs predictable. Running your connectivity and your phone system under one roof also means everything is set up to work together properly, with your internet sized and prioritised for crystal-clear calls. Take a look at our business VoIP and cloud phone systems to see how a phone and broadband bundle works, and we will put it all together for you in a single quote.
Is security included on every connection?
Yes. Every connection we provide, from managed broadband to a dedicated leased line, comes with a Zyxel ZyWALL ATP next-generation firewall included at no extra cost. It delivers genuine business-grade protection, with threat detection, content filtering, intrusion prevention and VPN support, sitting between your business and the internet. Strong business internet security at the perimeter works hand in hand with our wider business internet security and Cyber Essentials services, so your connection is as well protected as the rest of your IT.
How easy is it to switch provider?
Much easier than most businesses expect, because we handle the whole migration for you. We assess your current setup, arrange the new connection, plan the cutover to minimise any disruption, and manage everything end to end so you are not left coordinating between providers. Our UK-based team does the technical heavy lifting, and we time the switch to keep your business working throughout, so moving to managed connectivity is straightforward rather than a headache.
How long does installation take?
It depends on the connection. Managed broadband is typically up and running in around 2 to 3 weeks, full-fibre FTTP usually takes around 3 to 4 weeks, and a dedicated business leased line generally takes 60 to 90 days because it involves installing a brand-new physical connection to your premises. We are upfront about timescales from the start, keep you updated throughout, and where it helps we can put an interim connection in place so you are never left waiting offline.
What happens if my connection goes down?
You are not left to notice it yourself and chase a call centre. Because we monitor every connection 24/7, we often spot and fix problems before they affect you. On business leased lines you get a 4-hour fix-time available and a 99.9%+ uptime SLA backed by service credits, so the response is guaranteed rather than hoped for. For businesses that simply cannot be offline, we can also build in failover, so if your main connection has a problem your traffic automatically switches to a backup and your business keeps running.
Explore More and Connect Your Whole Business
Your connectivity works best as part of a joined-up approach to your technology. The easiest win is to bundle your phones and broadband together, so see our business VoIP and cloud phone systems and we will put your connectivity and your phone system in one quote, with one provider and one bill. Because every connection we provide ships with enterprise security built in, it pairs naturally with our wider business internet security and Cyber Essentials services, so your whole network is properly protected. And if you would like one team to look after your connectivity, devices and day-to-day IT, see our fully managed IT support, where a single UK-based team takes care of the lot. Prefer to work with a team close to home? See our local IT support across Dorset.
Ready to Transform Your Business Connectivity?
If your internet is slow, unreliable or leaving you exposed, it is costing you more than you think. Start with a free, no-obligation connectivity assessment: we will look at what you have today, check exactly what broadband, fibre and business leased line options are available at your site, and recommend the right connection for how your business actually works. Every option comes with enterprise security included as standard, uptime SLAs you can rely on, and a UK-based support team that owns the problem so you are never fobbed off by your ISP again. You can even bundle your phones and broadband together for one provider and one simple bill. No jargon, no pressure, just a clear plan to keep your business fast, secure and always online.
- Free connectivity assessment
- Enterprise security included
- Uptime SLAs
- UK-based support team
Get a free connectivity assessment
Call 01305 310006 · Email hello@hgcit.co.uk